1. General Information
At Arg Infomatics, we are committed to providing our customers with the best shopping experience, including reliable and efficient shipping services. Please review our shipping policy to understand the terms and conditions regarding the shipment of your order.
2. Order Processing
- Order Confirmation: Once you place an order, you will receive an email confirmation from us. This email will include your order details and an estimated delivery date.
- Processing Time: All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
- Order Verification: For the security of our customers, we may contact you to verify your order details. This can include confirmation of your shipping address or payment details.
3. Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping: Delivery within 5-7 business days.
- Expedited Shipping: Delivery within 2-3 business days.
- Overnight Shipping: Delivery within 1 business day.
Please note that delivery times are estimates and can vary based on the shipping destination and carrier delays.
4. Shipping Rates
Shipping rates are calculated based on the shipping method selected and the total weight of the order. Rates will be displayed at checkout before you complete your purchase.
5. International Shipping
We currently offer international shipping to select countries. International shipping rates and delivery times vary depending on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website.
7. Shipping Address
Please ensure that your shipping address is correct at the time of placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Delayed or Lost Packages
If your order is delayed or lost, please contact our customer service team at [Customer Service Email] with your order number. We will work with the carrier to resolve the issue as quickly as possible.
9. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order at [Customer Service Email] with your order number and a description of the issue. We will provide instructions for returning the item and will send a replacement or issue a refund as necessary.
10. Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
11. Contact Us
If you have any questions about our shipping policy, please contact us at:
Arg Infomatics [Your Address] [Customer Service Email] [Customer Service Phone Number]
Thank you for choosing Arg Infomatics for your electronic gadget needs. We appreciate your business and look forward to serving you.